Shipping Policy

Free Shipping: We offer free shipping on all prepaid orders above INR 500.

Delivery Times: Orders are typically dispatched within 2 working days after payment confirmation and shipped via reputed national courier services. Delivery typically occurs within 3-7 business days from the order placement date. However, actual delivery times may vary depending on the delivery location. Our courier partners deliver Monday-Saturday, excluding public holidays, between 9 am to 7 pm. Please note that unforeseen factors like weather or transport strikes may affect delivery times.

Tracking Your Order: We’ll send you an email and SMS notification with tracking information as soon as your order ships, allowing you to track your package’s progress.

Shipping Fees: Shipping fees include handling, packing, and postage costs. The fee may vary based on the selected products or total shipment weight. We recommend consolidating items into one order to avoid multiple shipping fees. Cash on Delivery (COD) is available for orders valued between Rs. 100 to Rs. 999, with a charge of Rs. 60/- applicable.

Damage and Claims: We are not responsible for damage after delivery. All claims for shortages or damages must be reported to customer service on the day of delivery. Contact order@granulesnbeans.com within 7 days for damaged or other issues.